Application Management
Our Application Management Support ensures the efficient operation of real estate applications, with 24/7 monitoring and quick issue resolution. We also facilitate data movement between systems and keep property databases organized.
Technical support
Multi-channel support with Phone, email, live chat, and ticketing systems (e.g., Zendesk, Freshdesk). Priority-based ticketings as critical issues (e.g., system crashes) are resolved within 1-2 hours, and low-priority issues are resolved within 24-48 hours.
Patch Management
Update operating systems, applications, and software regularly to fix vulnerabilities, enhance performance, and prevent cyber attacks that could compromise client data, such as property listings and financial records.