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3.9.Hospitality & Travel

Software Development Services

Engineered Software Solutions for the Hospitality and Travel Industry

                          At Ravada Solution, we specialize in customized software solutions for the hospitality and travel industry, which help businesses manage operations, optimize revenue, elevate customer engagement, accelerate revenue generation, and reach their full potential.

Our Customized Software Solutions

Property Management Systems:  We develop customizable Property Management Systems that streamline hotel operations, including reservations, billing, and housekeeping. These systems offer real-time room availability, guest profiles, and integration with online travel agencies for enhanced service.

Channel Management Solutions: Our customized channel management solutions empower hotels and travel businesses to efficiently manage inventory and rates across OTAs, GDS, and direct bookings. They offer real-time updates, automated distribution, and analytics for improved pricing and occupancy strategies.

Customer Relationship Management:  Dedicated to valuing customers, our team creates systems for managing interactions and preferences while analyzing data to tailor marketing efforts, ensuring optimal outcomes and enhancing overall satisfaction. Your experience is our top priority.

Revenue Management Systems: Our AI-driven Revenue Management Systems optimize pricing and maximize revenue through dynamic solutions, insightful reporting, and seamless integration with Property Management and channel managers, paving the way for a brighter future for your business.

Our automation and IT integration solutions are crafted to oversee and manage resources efficiently, ensuring optimal performance and streamlining your business’s operations.

Omnichannel integration: Creating smooth interactions across web, mobile, and in-person channels, providing a cohesive experience through our effective integration solutions for all touchpoints.

Automating back-office tasks such as invoice processing, payroll management, and compliance reporting improves efficiency and accuracy by utilizing tools like UiPath and Automation Anywhere.

Payment gateway integration ensures secure transactions, supports multiple currencies and payment methods, and connects hotel services like restaurants and spas to a centralized billing system.

Our key strategies for developing personalized healthcare solutions

API ecosystems enable seamless integration of PMS with OTAs, CRMS, and payment gateways, allowing effortless partnerships with travel agencies and airlines.

Migrate to cloud-based solutions: Using AWS, Azure, or Google Cloud for scalable infrastructure, which reduces IT maintenance costs.

Endpoint Security: Protect Internet of Things (IoT) devices, including smart locks and point-of-sale (POS) systems, to ensure protection against various cyber threats and vulnerabilities.

Ensure PCI-DSS and GDPR compliance by utilizing secure payment gateways to protect customer data, including transaction and personal details, from unauthorized access.

Real-Time Reporting: Utilize dashboards to track key performance indicators (KPIs) such as occupancy rates, revenue per available room (RevPAR), and customer satisfaction.

Customer Feedback Loops:  We provide tools for regularly gathering customer feedback, which allows us to continuously improve your products and services based on valuable customer insights.

We deliver exceptional
IT Services

Hospitality and travel businesses require specialized IT maintenance for smooth operations. Our comprehensive services cover preventive care, system optimization, security enhancement, and continuous improvements, ensuring technology runs efficiently and effectively at all times.

 

Lifecycle Management

Regular inspections of servers, networking equipment, POS systems, and kiosks are essential to prevent unexpected hardware failures. Implement asset tracking and replacement planning to monitor device lifespans and schedule upgrades before failures occur.

Patch Management

Implement automatic PMS, POS, CRM, and booking engine updates to enhance security and mitigate vulnerabilities through effective patch management. Protect systems efficiently and proactively.

Proactive Monitoring

Ensures round-the-clock surveillance of critical systems, enabling immediate responses to IT issues, minimizing disruptions, and providing dedicated helpdesk support for staff and guests

Towards Excellence

Contact us to discover how you can maintain the best technological excellence with our solutions.

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